Shipping and Delivery
KOMO ships internationally. It requires 1-2 business days (excluding weekends and public holidays) to pack and ship your order. The estimated delivery time is from the date shipped, not necessarily the date of the order. The delivery methods are stated below.
Do note that these are estimated delivery times and we are not able to guarantee the exact delivery dates.
Free Shipping On Every Order
We offer free shipping with the tracking number to provide you with a better shopping experience with us. However, we will not be liable for any loss or damage for the free shipping option. Alternatively, we do have an express shipping option with an additional top-up based on the area of your location. For orders above S$400, you are entitled to complimentary DHL | Fedex Express International Delivery.
We offer free shipping with the tracking number to provide you with a better shopping experience with us. However, we will not be liable for any loss or damage for the free shipping option. Alternatively, we do have an express shipping option with an additional top-up based on the area of your location. For orders above S$400, you are entitled to complimentary DHL | Fedex Express International Delivery.
Qxpress Local Delivery
Area | Cost | Delivery Time |
Singapore | Free | 2 - 3 Days |
Qxpress | Singpost International Delivery
Area | Cost | Delivery Time |
Zone 1 | Free | 7 - 14 Days |
Zone 2 | Free | 7 - 21 Days |
Zone 3 | Free | 7 - 30 Days |
Zone 4 | Free | 7 - 30 Days |
Zone 5 | Free | 7 - 30 Days |
DHL | Fedex Express International Delivery
Area | Cost | Delivery Time |
Zone 1
|
S$28 | 2 - 3 Days |
Zone 2
|
S$33
|
2 - 3 Days |
Zone 3
|
S$35
|
2 - 3 Days |
Zone 4
|
S$43
|
2 - 3 Days |
Zone 5
|
S$49
|
2 - 3 Days |
Zone 7
|
S$60
|
2 - 3 Days |
For international deliveries, please refer to international shipping for the list of available countries in each zone.
Days exclude weekends and public holidays. In the event of failed deliveries, the delivery may take longer than stated. Your order may be delivered to you by either your local post office or a local courier, depending on your area. If you are not home when the delivery is made, a notification slip may be left by the postal service to advise on re-delivery or collection.
Tax
Any customs import, export, local taxes, or brokerage fees that are obtained by international shipment are the responsibility of the customer. We have no control over these charges and they vary from country to country.
Tracking
The tracking number will be provided for all shipped packages and will be emailed to you.